Shipping & Returns

We want you to feel confident that you are receiving products that align with your business needs

and branding. While custom items cannot be returned, we will work with you to ensure the order you

receive is of the highest quality. If standards aren’t met, we will make it right. Simply reach out to

our dedicated team members, and we will resolve any issues. 

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​Horizon is dedicated to providing on-time and accurate delivery. 
Reach out to track your order or update shipping information: 

Packaging Office: 1-800-489-5986 | kellies@horizonpackaging.com 
Labels Office: 1-800-225-5823 | sandi@horizonpackaging.com
Custom Packaging & Design: anthony@horizonpackaging.com